Legal Documents

Kerikeya Privacy Policy — How Safe Is Your Data With Us?

Kerikeya takes your personal data seriously. This Privacy Policy clearly sets out what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026 Applicable to: all kerikeya members SSL Encryption Secured
SSL Encryption
No Data Selling
GDPR Compliant
Encrypted Storage
Always Up to Date
The Core Pillars of Our Privacy Policy

Data Collection

Kerikeya only collects the data needed to provide the service. No unnecessary or excessive personal information is requested.

Data Protection

All your data is protected with industry-standard SSL encryption and firewalls, making unauthorized access completely impossible.

User Rights

You have the right to view, correct, and delete your own data. kerikeya always upholds these rights.

No Data Sharing

Your personal data is never sold to third parties. Only limited data is shared with partners strictly as needed to deliver the service.

Cookie Policy

Kerikeya uses cookies to improve your experience. You can update your cookie preferences at any time.

Transparent Communication

Members are notified in advance of any changes to the Privacy Policy. There are no hidden terms.

Important: By using any kerikeya service, you confirm that you have read and agreed to this Privacy Policy. If you do not agree, please refrain from using the service.

1 Introduction & Scope

Kerikeya (referred to herein as "we", "us", or "the platform") is an international-standard online gaming platform. The protection of your privacy and personal data is our top priority. This Privacy Policy explains how kerikeya collects, uses, and safeguards your personal information.

This policy applies to the kerikeya website, mobile app, and all digital services. Whether you are registering, playing games, making transactions, or contacting support, this Privacy Policy is in effect at every point of interaction.

kerikeya adheres to international data protection standards, including the principles of GDPR. We believe that transparency is the foundation of genuine trust.

This Privacy Policy was last updated in January 2026. Any future changes will be announced on the platform and communicated to registered email addresses.

2 Data Collection

Kerikeya only collects data that is necessary to operate the service. We never gather unnecessary or excessive personal information. Below is a detailed breakdown of the types of data collected:

Data Type Details Purpose of Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number, current address Account Management & Communication
Financial Information Payment method type, transaction history Secure Transaction Processing
Technical Information IP address, device type, browser information Security & Fraud Prevention
Usage Data Gaming history, session duration, preferred games Experience Improvement & Responsible Gaming
Assurance: kerikeya never stores your bank password, PIN, or full card number. All payment information is handled in strict compliance with PCI-DSS standards.

Automatically collected data includes your browsing patterns, login times, device information, and geographic location (down to city level). This information is used to improve kerikeya's services and prevent fraud.

3 Purpose of Data Use

Kerikeya uses your data only for specific, legitimate purposes. Your information is never used for vague or unrelated reasons. The main use cases are:

  • Account Management: To facilitate registration, login, password recovery, and account security.
  • KYC & Age Verification: To prevent underage access and comply with international gaming regulations.
  • Payment Processing: To securely process deposits, withdrawals, and bonus distributions.
  • Fraud Prevention: To detect suspicious activity and prevent money laundering.
  • Customer Support: To handle your complaints, questions, and requests promptly.
  • Personalized Experience: To offer game recommendations and relevant promotions tailored to your preferences.
  • Responsible Gaming: To detect unusual gaming patterns and provide assistance when needed.
  • Legal Obligations: To comply with directives from regulatory bodies or courts.
Marketing Communications: kerikeya only sends promotional emails or SMS with your consent. You can unsubscribe at any time.

4 Data Storage & Security

Kerikeya employs industry-leading technology to keep your data secure. The core components of our security framework are:

  • 256-bit SSL Encryption: Military-grade encryption is applied to all data transfers.
  • Encrypted Database: All data stored on our servers is kept in an encrypted state.
  • Firewall Protection: A multi-layered firewall blocks unauthorized access attempts.
  • Regular Security Audits: Third-party experts regularly audit our security systems.
  • Restricted Access: Only authorized personnel have access to specific data.
  • 24/7 Monitoring: Round-the-clock monitoring through automated systems and our dedicated team.

Data Retention Period: Your data is retained for as long as your account is active. Even after account closure, certain data may be kept for a defined period to meet legal requirements. Typically, financial records are retained for 5 years and KYC documents for 7 years.

Data Center: kerikeya's servers are hosted in ISO 27001-certified data centers with 24-hour physical security.

5 Data Sharing

Kerikeya never sells your personal data. Limited information may only be shared with third parties in the following specific circumstances:

  • Payment Processor: Necessary financial information is shared with authorized payment gateways to process transactions. These partners are also bound by strict data protection policies.
  • KYC Verification Service: Specific documents may be shared with licensed verification providers to confirm identity.
  • Legal Authorities: Disclosure of data may be required under court orders, regulatory directives, or government investigations.
  • Fraud Prevention: If money laundering or fraud is detected, we are legally required to report the relevant information to the appropriate authorities.
All third-party partners of kerikeya are bound by data protection agreements. They may only use the information they receive for the specified purpose — nothing else.

In the event of a business acquisition or merger, member data may be transferred to the new operating entity. All members will be notified in advance.

6 Cookies & Tracking

Kerikeya uses cookies and similar tracking technologies on its website and app to enhance your experience, analyze service performance, and ensure security.

Cookies used on kerikeya:

  • Essential Cookies: Used to maintain your login state and manage sessions. Disabling these will prevent the site from functioning properly.
  • Functional Cookies: To remember your language preference and game settings.
  • Analytics Cookies: To understand which pages are visited most and how users navigate the platform.
  • Security Cookies: To detect multiple login attempts within the same session or identify suspicious activity.
Cookie Controls: You can disable non-essential cookies from your browser settings. However, disabling essential cookies may prevent you from accessing your account.

Kerikeya does not share tracking data with third parties for cross-site tracking or behavioral advertising. All analytics are entirely internal and conducted on the basis of your consent.

7 Your Rights

Kerikeya respects every member's rights regarding their data. Your rights over your own information include:

Right to Know You may request to know what data kerikeya holds about you.
Right to Rectification You may request corrections to any inaccurate or incomplete information.
Right to Erasure You may request that your data be deleted, provided there is no legal obligation to retain it.
Right to Restrict Processing You may request that the use of your data be restricted under certain circumstances.
Right to Portability You may request your data in a portable format (CSV/JSON).
Right to Object You have the right to object to marketing or certain types of data processing.

To exercise any of these rights, contact the kerikeya support team. Requests will be responded to within 30 business days of receipt. Due to legal obligations, certain information may not be immediately deletable — in such cases, the reason will be explained.

Data-related requests cannot be processed without identity verification. This is done solely to protect you.

8 Children's Privacy

Kerikeya strictly prohibits access to its services by anyone under 18. Age is verified at registration, and additional documentation may be requested if there is any doubt.

  • No personal information from minors is knowingly collected.
  • If data belonging to a minor is identified, the account will be immediately closed and the data deleted.
  • If parents have any suspicion, they can contact the support team directly.
A note for parents: If your child has opened a kerikeya account, contact support immediately. We will treat the matter with the utmost urgency.

9 Policy Changes

Kerikeya reserves the right to update this Privacy Policy in part or in full when necessary. The notification process may vary depending on the nature of the change:

  • Minor Changes (e.g., language or wording corrections): the date at the top of this page will be updated.
  • Moderate Changes (e.g., collection of new types of data): a notification will be displayed on the platform.
  • Major Changes (e.g., new purposes for using your data): 7 days' notice will be sent to your registered email.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.

The date of the most recent review is always displayed at the top of this page and in the hero section. We encourage you to read this policy regularly.

10 Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact the kerikeya data protection team. We are available 24 hours a day, 7 days a week.

kerikeya's support team communicates fully in Bengali. Raise any privacy concerns you have without any language barrier.
Summary: kerikeya keeps your personal data secure with the utmost care. We never sell your data, never collect more than necessary, and always operate with full transparency. To learn more, Terms and Conditions and FAQ View page.
Privacy FAQs

No, kerikeya never sells your personal information. Limited data is shared only with approved partners for transaction processing or KYC verification, and those partners are bound by strict confidentiality agreements.

Yes, you can request deletion of your data at any time. However, financial records and KYC documents must be retained for a set period due to legal obligations. You will receive a response within 30 business days of submitting your request.

No. kerikeya never stores passwords in plain text. Passwords are secured using industry-standard hashing technology (bcrypt), making it impossible for anyone to retrieve the original password.

Yes. In the event of a data breach, kerikeya will notify affected members by email within the legally required timeframe and advise them on the necessary steps to protect themselves.

Absolutely. Every marketing email includes an unsubscribe link at the bottom. You can also turn off all marketing communications from your account settings or by contacting support.

Your Data Is Safe — Get Started Now

Kerikeya's strict privacy policy keeps every piece of your data protected. Register with confidence and start your journey on Bangladesh's trusted gaming platform.

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