Table of Contents
1 Introduction & Scope
Kerikeya (referred to herein as "we", "us", or "the platform") is an international-standard online gaming platform. The protection of your privacy and personal data is our top priority. This Privacy Policy explains how kerikeya collects, uses, and safeguards your personal information.
This policy applies to the kerikeya website, mobile app, and all digital services. Whether you are registering, playing games, making transactions, or contacting support, this Privacy Policy is in effect at every point of interaction.
This Privacy Policy was last updated in January 2026. Any future changes will be announced on the platform and communicated to registered email addresses.
2 Data Collection
Kerikeya only collects data that is necessary to operate the service. We never gather unnecessary or excessive personal information. Below is a detailed breakdown of the types of data collected:
| Data Type | Details | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number, current address | Account Management & Communication |
| Financial Information | Payment method type, transaction history | Secure Transaction Processing |
| Technical Information | IP address, device type, browser information | Security & Fraud Prevention |
| Usage Data | Gaming history, session duration, preferred games | Experience Improvement & Responsible Gaming |
Automatically collected data includes your browsing patterns, login times, device information, and geographic location (down to city level). This information is used to improve kerikeya's services and prevent fraud.
3 Purpose of Data Use
Kerikeya uses your data only for specific, legitimate purposes. Your information is never used for vague or unrelated reasons. The main use cases are:
- Account Management: To facilitate registration, login, password recovery, and account security.
- KYC & Age Verification: To prevent underage access and comply with international gaming regulations.
- Payment Processing: To securely process deposits, withdrawals, and bonus distributions.
- Fraud Prevention: To detect suspicious activity and prevent money laundering.
- Customer Support: To handle your complaints, questions, and requests promptly.
- Personalized Experience: To offer game recommendations and relevant promotions tailored to your preferences.
- Responsible Gaming: To detect unusual gaming patterns and provide assistance when needed.
- Legal Obligations: To comply with directives from regulatory bodies or courts.
4 Data Storage & Security
Kerikeya employs industry-leading technology to keep your data secure. The core components of our security framework are:
- 256-bit SSL Encryption: Military-grade encryption is applied to all data transfers.
- Encrypted Database: All data stored on our servers is kept in an encrypted state.
- Firewall Protection: A multi-layered firewall blocks unauthorized access attempts.
- Regular Security Audits: Third-party experts regularly audit our security systems.
- Restricted Access: Only authorized personnel have access to specific data.
- 24/7 Monitoring: Round-the-clock monitoring through automated systems and our dedicated team.
Data Retention Period: Your data is retained for as long as your account is active. Even after account closure, certain data may be kept for a defined period to meet legal requirements. Typically, financial records are retained for 5 years and KYC documents for 7 years.
5 Data Sharing
Kerikeya never sells your personal data. Limited information may only be shared with third parties in the following specific circumstances:
- Payment Processor: Necessary financial information is shared with authorized payment gateways to process transactions. These partners are also bound by strict data protection policies.
- KYC Verification Service: Specific documents may be shared with licensed verification providers to confirm identity.
- Legal Authorities: Disclosure of data may be required under court orders, regulatory directives, or government investigations.
- Fraud Prevention: If money laundering or fraud is detected, we are legally required to report the relevant information to the appropriate authorities.
In the event of a business acquisition or merger, member data may be transferred to the new operating entity. All members will be notified in advance.
6 Cookies & Tracking
Kerikeya uses cookies and similar tracking technologies on its website and app to enhance your experience, analyze service performance, and ensure security.
Cookies used on kerikeya:
- Essential Cookies: Used to maintain your login state and manage sessions. Disabling these will prevent the site from functioning properly.
- Functional Cookies: To remember your language preference and game settings.
- Analytics Cookies: To understand which pages are visited most and how users navigate the platform.
- Security Cookies: To detect multiple login attempts within the same session or identify suspicious activity.
Kerikeya does not share tracking data with third parties for cross-site tracking or behavioral advertising. All analytics are entirely internal and conducted on the basis of your consent.
7 Your Rights
Kerikeya respects every member's rights regarding their data. Your rights over your own information include:
To exercise any of these rights, contact the kerikeya support team. Requests will be responded to within 30 business days of receipt. Due to legal obligations, certain information may not be immediately deletable — in such cases, the reason will be explained.
8 Children's Privacy
Kerikeya strictly prohibits access to its services by anyone under 18. Age is verified at registration, and additional documentation may be requested if there is any doubt.
- No personal information from minors is knowingly collected.
- If data belonging to a minor is identified, the account will be immediately closed and the data deleted.
- If parents have any suspicion, they can contact the support team directly.
9 Policy Changes
Kerikeya reserves the right to update this Privacy Policy in part or in full when necessary. The notification process may vary depending on the nature of the change:
- Minor Changes (e.g., language or wording corrections): the date at the top of this page will be updated.
- Moderate Changes (e.g., collection of new types of data): a notification will be displayed on the platform.
- Major Changes (e.g., new purposes for using your data): 7 days' notice will be sent to your registered email.
Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.
10 Contact
For any questions, concerns, or requests regarding this Privacy Policy, please contact the kerikeya data protection team. We are available 24 hours a day, 7 days a week.
- Live Chat: Get instant assistance from any page on the platform.
- Email: [email protected] (typically responds within 24 hours)
- General Support: [email protected]
- For more information: FAQ Page and Responsible Gaming View page.